Privacy Policy

Who we are

The Global Connect ("we", "us") is a China sourcing partner for Australian businesses, based in Melbourne, Australia. This policy explains what personal information we collect through theglobalconnect.com.au, why, and how it's handled. Questions about it can be sent to Info@theglobalconnect.com.au.

Information we collect

When you submit an enquiry or contact form on this site, we collect:

• Your name and company name
• Your email address and phone number, where provided
• The product, volume, timeline and other details you share about your enquiry

We also collect standard technical and usage data automatically, such as pages visited, referring URL, device and browser type, and approximate location derived from IP address, through the analytics tools listed below.

How we use your information

• To respond to your enquiry and prepare a sourcing quote
• To communicate with you about an order in progress
• To understand how visitors use this site, so we can improve it

We never sell your personal information, and we don't use enquiry details for marketing you haven't asked for.

Third-party services we use

This site uses the following third-party services, each with its own privacy policy:

• Google Analytics, for traffic and usage analytics
• Meta Pixel, for advertising performance measurement, where our ad campaigns are active
• Vercel Analytics, for site performance and traffic metrics
• Cloudflare Turnstile, to verify that contact form submissions come from a real visitor rather than a bot

Cookies

The analytics tools above may set cookies or use similar local storage to distinguish visitors and remember basic preferences. You can block or delete cookies in your browser settings; doing so won't affect your ability to submit an enquiry.

Data retention

We keep enquiry and contact details for as long as needed to respond to you and, if you become a client, for the life of that relationship plus a reasonable period after for record-keeping. You can ask us to delete your information at any time, subject to any records we're required to keep by law.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email Info@theglobalconnect.com.au and we'll respond within a reasonable time.

Changes to this policy

We may update this policy as our tools or practices change. The date at the top of this page shows when it was last revised.